The Process of Starting Insulin Pump Therapy
Starting insulin pump therapy is easier than you might think. It all begins with partnership. You and your doctor determine your insulin therapy. Then Disetronic will work with you and your healthcare team - providing the pump and support you need to carry out your prescribed treatment. All of us work together to help you achieve greater control over your diabetes - and your life.
At Disetronic, we understand there are factors that impact your decision to pursue insulin pump therapy. That's why we have a highly skilled team of insulin pump therapy specialists trained to assist you every step of the way, including guidance throughout the insurance approval process. To receive our comprehensive patient information packet, please click here. You can also call 1-800-280-7801 and ask to speak with a Patient Advocate, an actual insulin pump user who will answer your questions and share experiences about living with an insulin pump.
Please complete these three easy steps to get started:
- Complete the Insurance Data Form (IDF), Consent Form form, and make a copy of the front and back of your insurance card. (You will need Adobe Acrobat Reader to view and print these forms.)
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Submit the information to Disetronic by fax: 1-888-810-0758 or by mail:
Disetronic Medical Systems, Inc.
Attn: Medical Records
11800 Exit 5 Parkway, Ste 120
Fishers, IN 46037 -
As soon as we receive your information, we will contact you to discuss your options on how to proceed. We will also help you with the paperwork needed to acquire your
ACCU-CHEK® Spirit insulin pump system, including getting a letter of medical necessity from your healthcare provider. Once you've completed these three easy steps, the rest is easy.
Relax and let us take care of all the details. It's that's simple and it's our commitment to you.

